Strategy & Space redefines the Berliner Sparkasse Customer Experience

In a partnership with blocher partners architects, Strategy & Space won the idea, design and reconstruction pitch for the Berliner Sparkasse retail outlets. During the pitch and the subsequent assignment by the Berliner Sparkasse, Strategy & Space has developed the strategic concept and customer journey design. In addition to that, Strategy & Space was responsible for user research, mock-up tests and the moderation of co-creative workshops with retail staff, customers, management and design team

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